Frequently asked

The questions we actually get.

If yours is not here, message us and we will answer it — and probably add it to this page.

 General

How do I pay?

Whatever suits you. We take card, Zelle, Venmo, Cash App and PayPal. Tell us which you would prefer when you get in touch and we will send the details. Payment is arranged directly with you, so you never enter card details on this website and we never hold them.

Are you one company or three?

One company, three businesses. ViewTV, CargoFy and PackyMax each run their own operation with their own team, and TriCon Enterprises is the roof they sit under. You can deal with one of them and never touch the other two.

How do I get in touch?

ViewTV and PackyMax: WhatsApp +1 (262) 739-8197. CargoFy: text +1 (832) 408-3221. Or use the form on this site and pick your business — it reaches the same people.

Will you text me offers if I get in touch?

No. We reply to you, and that is all. We do not run text or email campaigns and we never text anyone who has not messaged us first. If you would rather we stopped contacting you, say so once and we will.

Can I get a refund?

All sales are final, so please ask us anything you are unsure about before you pay — we would rather answer ten questions than take money from someone who turns out to want something else.

The one exception is us. If we fail to deliver what you paid for, tell us and we will put it right or refund you. That is not a favour, it is what you are owed.

Do you keep my card on file?

No. Nothing is stored and nothing renews on its own. Every payment is one you actively make.

 ViewTV

What does it cost?

$20 a month, $50 for three months, $150 for a year, or $360 for three years. The yearly plan works out cheapest per month for most people.

Will it charge me again automatically?

No. Nothing renews on its own and we do not keep your card. You pay for the period you chose, and when it ends it ends. If you want to carry on, you tell us — we will never take a payment you did not ask for.

What happens when my plan runs out?

It stops. There is no cancellation to remember, no notice period, and nothing to unsubscribe from. Message us whenever you want to start again.

What if something stops working?

Message us on WhatsApp and tell us what you are seeing. Most things are quicker to fix than they are to describe.

 CargoFy

What does a dispatcher actually do for me?

We learn your equipment, your lanes, and what you will and will not run. Then we find loads that fit, negotiate the rate on your behalf, and handle the rate confirmations, check calls and paperwork. You drive; we keep the next load lined up before the current one is empty.

Do I still choose which loads I take?

Always. We work for you, not for a broker. Nothing gets booked without your yes, and if a rate is not worth your time we keep looking.

Do you handle the paperwork and invoicing?

Rate confirmations, check calls, documents and invoicing support — yes. That is part of dispatch, not an extra.

I need a vehicle moved. Can you help?

Not directly — dispatching is what we do. But we work with a licensed partner broker who arranges vehicle moves. Text us the pickup, the drop-off and what it is, and we will put you in front of them. You deal with them from there, under their contract.

How do I get started?

Text +1 (832) 408-3221 with what you run and where you are based. That reaches a person, not a queue.

 PackyMax

What kinds of packaging do you make?

Custom boxes, mailers, bags and rigid packaging, manufactured to your specification rather than picked off a shelf.

Can you match my brand colours?

Send your artwork and your colour references and we will tell you honestly what the process can hold. Some materials and finishes hold a colour better than others, and printed colour always carries a tolerance. We would rather set that expectation before the run than after it.

How do I get a quote?

WhatsApp +1 (262) 739-8197 with what you are packing, roughly how many, and any artwork you already have. Sizes and quantities get us to a number fastest.

Where can I see more of your work?

PackyMax has its own site at packymax.com with the full range.

 Working here

Do I need experience to apply?

Around three months helps, and an internship or a university placement counts. If you have just graduated and have little on paper, apply anyway and tell us what you actually did. The application form is here.

Does a computer screen my application?

No. A person reads every one. Nothing on this site scores, ranks or filters applicants.

Still stuck? WhatsApp +1 (262) 739-8197 for ViewTV and PackyMax, or text +1 (832) 408-3221 for CargoFy. For anything about your data or these terms, cargofy.dispatch@gmail.com.